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Enfield Assertive Outreach Service
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A Barnet, Enfield and Haringey Mental Health Trust Assertive Outreach Service for 75 service users with Severe and Enduring Mental Illness, delivered in partnership with Tulip Mental Health Group

PURPOSE

The Enfield Assertive Outreach Service works with service users across Enfield who are difficult to engage and treat, targeting those who have multiple hospital admissions. The service is focused on Edmonton, East Enfield and South Southgate.  The service aims to encourage concordance with treatment and improve personal independence and social inclusion.

SERVICE DESCRIPTION

The current service is built on the Tulip multi disciplinary team that was set up in partnership with the Mental Health Trust in December 2003, which grew out of the generic Assertive Outreach Service which Tulip set up in 1998.   In October 2006, the Enfield Primary Care Trust transferred the mainstream funding of Assertive Outreach from Tulip to the Mental Health Trust.  The new service, although firmly based with the Mental Health Trust, retains the partnership working with Tulip that has been built up over many years.  Tulip staff are seconded into the Mental Health Trust and work in the same team alongside Trust and Local Authority staff.  This model harnesses the skills and knowledge of both sectors and creates a truly holistic, partnership – based service. The staff team is multi-disciplinary, including an Approved Social Worker, Tulip Outreach Workers a Nurse and medical cover provided via sessions from a Consultant Psychiatrist and Associate Specialist. A Team Approach model is used where all staff have a working knowledge of all service users.

The service offers a full range of support and treatments, with close links to specialisms such as Clinical Psychology and Occupational Therapy. Care Co-ordinator responsibilities are held for all service users and the service is provided within the framework of the Care Programme Approach with Care Plans designed, implemented, monitored and reviewed in line with local policy guidance. The service is closely linked into local Community Mental Health Teams, which provide the majority of referrals. The team also works closely with specialist agencies, services such as the Day Hospital and Crisis Resolution and Home Treatment Service.

SUPPORT PROVIDED

The scheme provides an assertive outreach service to service users with severe and enduring mental illness in the community; in line with guidance in the DH Mental Health Policy Information Guide. The service visits service users in their own homes or wherever they are and focuses on encouraging service users to engage with available mental health services, treatment options, including medications where appropriate. The service is assertive, persistent and creative and works holistically to provide the whole range of treatment and support available, from medication and support with practical tasks of daily living, to support with leisure, social, education and employment opportunities and links with family, friends and the community. Service users continue to receive regular visits if admitted to hospital, thereby providing ongoing support and promoting service continuity.  The service actively case manages 45 service users within the service and additionally actively and assertively manages 30 dispersed service users held within CMHTs.

FOR FURTHER INFORMATION

Contact:

Operational Manager

Address:

Enfield Assertive Outreach Service

185 Angel Place

Fore Street

London N18 2UD

Tel:

020 8345 7437

Email:

info@tulip.org.uk

                                 

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