Residential Home for Six People with High Mental Health
Support Needs
PURPOSE
Holmdale
Terrace empowers people who have experienced long-term mental distress and
have become institutionalised, to move on and live in the community with
minimal support; by enabling them to discover their dormant skills and
deploy them in managing themselves in domestic, social, medical
situations, in employment and education.
THE HOUSE
Holmdale
Terrace opened in 1990 and is a registered care home located in Stamford
Hill comprising two semi-independent ground floor flats and four
individual bedrooms. There are two kitchen/lounge areas, toilet and two
bathrooms, one of which has been adapted to provide a walk-in-shower. It
is easily accessible by bus and rail. Local facilities include a chemist,
supermarket and post office.
CARE/ SUPPORT PROVIDED
Based
on the Care Programme Approach, allocated Keyworkers develop a meaningful
and trusting relationship with the residents within which their needs,
hopes and plans are assessed. With support, residents acquire daily living
skills such as cleaning, budgeting, and cooking. Further assistance is
provided to enable residents to make links with the community and access
its resources. These may include spiritual organisations, community
centres, education, training and employment opportunities.
Residents
are encouraged to follow beliefs and practices based on their religion and
culture and all have the opportunity to take an annual holiday.
SERVICE USER INVOLVEMENT AND CONSULTATION
There
is a weekly meeting led by a service user, during which the running of the
home, relationships, current affairs and other issues are discussed.
One
resident is a representative on Tulip's Client Involvement Group and
another regularly submits poems to the client monthly newsletter. Feedback
is encouraged via CPA reviews, suggestions or complaints and an annual
survey is conducted.
ENSURING QUALITY
Fortnightly
management supervision is provided to all staff. Fortnightly clinical
supervision is conducted by an external consultant focusing on clinical
and practice issues. Senior Management conducts monthly inspections.
External monitoring is provided by announced and unannounced inspection
visits from the National Care Standards Commission (NCSC) and Haringey’s
contracts department.
STAFFING
Holmdale Terrace staff is comprised of:
Operational Manager
Deputy Operational Manager
3 Project Workers
FOR FURTHER INFORMATION
